The Art of Selling

Posted by on Jul 17, 2012 | No Comments

The best sales people don’t rely on a smarmy pitch or underhanded tactics. They find out what people want, and then deliver.   I spent one Seattle summer working as the ice cream man, selling my wares from a three-wheeled truck. My best route included Alki Beach a sandy summer hangout on the west side of […]

The Language of Coffee

Posted by on Mar 13, 2012 | No Comments

It may be hard to believe, but there was a day in the not too distant past when coffee came only in black, or with cream or sugar. Several years before an upstart coffee company from Seattle planted their first outpost in New York City, Laurie and I were living in New Jersey—a land without […]

Against the Odds

Posted by on Nov 14, 2011 | No Comments

What happens when you ignore common business sense? Sometimes doing the right thing pays off—despite being totally against the odds. Earlier this month I had the pleasure of speaking at a local conference on cost benefit analysis for businesses trying to decide on which projects to start—and which to dump. It happened to be a […]